Your privacy is a top priority at KashRite. This Privacy Policy outlines your privacy rights regarding the collection, processing, retention, sharing, and protection of your Personal Data when you visit our website or use our digital platforms (“Services”).

1. Collection of Personal Data

To provide efficient and secure customer experiences, we collect Personal Data, including:

• Sign-up information: Name, email address, and mobile number for account creation.
• Transaction information: Details of money transfers, purchases, and bill payments.
• Participant Personal Data: Information about individuals associated with transactions.
• Image Information: Images uploaded for account opening and support purposes.
• Information from other sources: Data obtained when you reach out through social media or third-party applications.

We do not collect information from minors under 18 years of age.

2. Retention of Personal Data

We retain Personal Data for business purposes and legal obligations. Once no longer required anymore for statutory or contractual obligation, your data is securely deleted. 

3. Processing of Personal Data

We process Personal Data to:

• Provide services, including payments, authentication, and communication.
• Manage risk, fraud, and abuse prevention.
• Comply with legal and regulatory obligations.
• Investigate information breaches and address identified breaches.
• Resolve disputes and troubleshoot problems.

4. Sharing of Personal Data

We may share Personal Data with:

• Other entities within the KashRite Group.
• Third-party service providers for services and functions.
• Financial institutions for partnered services.
• Other parties involved in transactions facilitated by our services.
• Where permitted or required by law.

Sharing is done with strict adherence to privacy regulations and laws.

5. Use of Cookies

Our website uses encrypted session cookies for tracking user activity during a session. Certain features may be limited without cookies.

6. User Rights

Users have the right to request access, rectification, erasure, objection, and restriction of Personal Data processing. Additionally, users can request data portability.

7. Security and Confidentiality

We employ technical, physical, and administrative security measures to protect Personal Data against unauthorized access, disclosure, and alteration. Confidentiality is maintained, and breaches are communicated promptly.

8. Remedies for Violation and Time-frame for Remedy

Violations are addressed within 7 days, with immediate retraction of disclosed Personal Data and confirmation sent to the affected user within 48 hours.

9. Governing Law

This Privacy Policy complies with the Nigeria Data Protection Regulation (2019) or other relevant Nigerian laws and international conventions applicable to Nigeria.

10. Changes to Privacy Policy

The policy is reviewed periodically, with substantial changes communicated through various channels.

11. Global Data Movement

Personal Data may be transferred outside Nigeria with consent, maintaining data protection standards.

12. Contact Information

For concerns or complaints, contact our Data Protection Officer at dpo@kashrite.com or via the app.

November 18, 2023